Privacy Notice
1. Information We Collect
We collect information you provide directly to us when you request our digital services, communicate with our team, or use our website. This data typically includes your name, email address, company details, and specific project requirements.
2. Merchant of Record and Payment Processing
Our order process is conducted by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders. When you execute a transaction, Paddle collects and processes your billing information, including your physical address and payment credentials. Ogroj does not process, capture, or store your credit card data on our servers. You are encouraged to review Paddle’s Privacy Policy regarding their handling of financial data.
3. How We Use Your Information
The information we collect is utilized strictly to:
- Deliver the digital services you have commissioned, such as website development, graphic design, or marketing campaigns.
- Communicate project updates, deliver drafts, and provide customer support.
- Facilitate order fulfillment and transaction processing through our Merchant of Record.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We share your data only under the following circumstances:
- With Paddle.com: To process your payments, issue invoices, and manage refunds.
- With Essential Service Providers: Such as web hosting platforms or domain registrars, only when strictly necessary to deploy the services you purchased, and with your authorization.
- For Legal Compliance: If required by law or in response to valid legal requests by public authorities.
5. Data Retention and Security
We retain your personal data and project assets only for as long as necessary to fulfill the operational purposes outlined in this notice, resolve disputes, and comply with legal obligations. We implement industry-standard security protocols to protect your information from unauthorized access or alteration.
6. Your Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data stored by us. To exercise these rights, you must contact our support channel.
7. Contact Information
For any inquiries concerning this Privacy Notice or how your data is handled, please contact:
Email: hello@ogroj.com
Website: ogroj.com